Frequently Asked Questions

*DISCLAIMER* The products sold on are NOT official paraphernalia of Florida A&M University.  

1. When Will I Receive My Order? 

If the product is in stock, it will ship out between 3-6 business days. Out of stock orders can take up to 20 business days from the time of purchase.

 2. Can I Send As A Gift?

Yes, input the desired destination as the shipping address and specify that it is a gift in the *Note To Seller* section when you checkout. Your invoice will not be included in the package, it will be emailed to you.

 3. It's Been Awhile, Has My Order Been Shipped?

When your order is shipped, you will receive a Shipping Confirmation Email. *Be sure to check your spam folder, it may be there*

 4. I Ordered the Wrong; Size, Color, etc.

You have 24 hours to make changes to your order. Once the order is shipped, you are responsible for the shipping cost to return the item. *PLEASE READ YOUR ORDER CONFIRMATION EMAIL TO CATCH ANY ERROR(S)*

5. Is Famuly Affair a registered Trademark? 

Yes, Famuly Affair was trademarked by Ciera Hall in 2013 with the United States Patent and Trademark Office.

 6. Do any of the proceeds go to FAMU?

For now, all revenue incurred will support the growth of the Famuly Affair brand. We have plans to offer scholarships, internships and campus rep opportunities to the students of FAMU in the near future. 

7. How Can I Provide Additional Instructions In Regards To My Order?

Place your instructions in the *Note To Seller* section provided at checkout.